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IT Services

Outsourced & Supplemental IT Services

It’s important to be as cost-effective as possible – especially with IT. With Datapath outsourced and supplemental IT services, you receive the expertise and support of over 30 technical professionals, all for one, fixed monthly fee.

Reduce your IT budget and gain the assurance of knowing your technology is well supported with Datapath. Choose your plan below:

DATAPATH MANAGED SERVICE PROGRAM

TOOLS

  • Advanced Trouble Ticket System
  • Client Portal, Analytics & Reports
  • Discovery with Reporting
  • Documentation
  • Remote Control Agent

PRODUCT MANAGEMENT

  • In-House Procurement Department
  • Preferred Vendor Partnerships

TECHNOLOGY MANAGEMENT

  • Emergency After Hours Support for Critical Business Systems
  • Extended Non-Critical Service Hours (7:00am - 6:00pm)
  • Management of Recurring Renewals
  • Monitoring, Alerting & Maintenance
  • Vendor Review

STRATEGIC PLANNING

  • Infrastructure Review by Sr. Engineer(Annually)
  • Infrastructure Planning with Account Manager(Annually)
  • End User Device Forecasting(Annually)

SUPPORT(INFRASTRUCTURE)

  • Backups
  • Network
  • Servers
  • Virtualization
  • VoIP (ShoreTel)
  • Wireless
  • Included with End User Support
HYBRID SERVICES
FULLY MANAGED SERVICE

CLOUD HOSTED PRODUCTS

  • Antivirus
  • Business Continuity
  • Exchange
  • File Sync & Sharing
  • Off-Site Backup Replication
  • Premium Email Filtering
  • Web Hosting
  • Optional add-on
  • Optional add-on
  • Optional add-on
  • Optional add-on
  • Optional add-on
  • Optional add-on
  • Optional add-on
Major changes or additions to infrastructure may be subject to additional charges or contract evaluation.