Sales Support Specialist I

Location
Columbus, OH (on-site)

Description

Datapath is a trusted technology managed service provider looking for a dynamic and motivated Sales Support Specialist to join our sales team. The ideal candidate will play a crucial role in supporting the sales efforts by providing administrative and operational assistance. This position is designed for individuals with a keen interest in sales, excellent communication skills, and the ability to thrive in a fast-paced environment. The Sales Support Specialist will be trained to eventually transition into a Junior Account Manager role.

This role is designed as a steppingstone to a Junior Account Manager position. The Sales Support Specialist will undergo training and mentorship to acquire the skills necessary for managing client accounts independently. If you are a self-motivated individual with a passion for sales and are eager to advance your career, we encourage you to apply for this exciting opportunity. Join our dynamic team and be part of a company that values growth and development. This is an in-person only role at this time.

Responsibilities

  • Administrative Support

  • Assist in maintaining and organizing sales documentation.

  • Prepare and submit sales orders, contracts, and other relevant paperwork.

  • Coordinate with various departments to ensure smooth order processing.

  • Helping track sales activity, opportunity activity and compiling daily, weekly, and monthly sales reports.

  • Helping to expedite orders, tickets, and projects through internal liaisons.

  • Outbound Calling

  • Conduct outbound calls to prospective clients to generate leads.

  • Qualify leads and schedule appointments for the sales team.

  • Provide information about products or services, addressing client inquiries.

  • Contacting customers by phone or email to answer queries and assist them with account information.

  • Sales Team Collaboration

  • Collaborate closely with the sales team to understand their needs and provide timely support.

  • Assist in the development of sales presentations and proposals.

  • Maintain communication channels with internal stakeholders.

  • Schedule appointments for Sales Personnel follow-up

  • Client Relationship Management

  • Develop and nurture relationships with clients through regular follow-ups.

  • Gather feedback from clients to identify areas for improvement.

  • Identifying and tracking product and service sales campaigns.

  • Tracking deal registrations, vendor commission programs and marketing MDF opportunities.

Qualifications

  • High school diploma or equivalent (bachelor’s degree in business or related field is a plus).

  • Proven experience in a sales support or administrative role, or a similar role within information technology, equipment, or service providers.

  • Excellent communication and interpersonal skills.

  • Exceptional organizational, urgency, and follow-up skills.

  • Strong organizational abilities with attention to detail.

  • Ability to multitask and prioritize in a fast-paced environment.

  • An eagerness to learn and develop sales skills.

  • Proficiency in MS Office Suite.

  • Familiarity with sales reports and sales records.

  • Proficiency with word processing and spreadsheet software.

  • Excellent written and verbal communication skills.

  • Superb phone skills, with the ability to quickly build rapport with customers.

  • Passionate and committed to being a sales catalyst and reaching decision makers.

  • Ability to formulate and articulate contractual, technical, financial and value points with partners and internal team.

Salary and Benefits
$40,000-$50,000
401k, Dental, Life Insurance, Medical, Vision, Full-Time

Ali Thurnercareers